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Fast Striker AES/Homecart JPN Regular Edition *sold out*
Fast Striker AES/Homecart JPN Regular Edition *sold out*
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Conditions d'utilisation
Conditions of Use Conditions of Use

Terms of Sale
For international customers (non EU)

The NGDEV commits to hold all customer information securely and privately. We do not sell or share our customer information with anyone. All transactions are considered confidential in nature.

All new and used items come with a standard 90-day guarantee for the original purchaser. If a product is faulty due to a manufacturing defect, we will repair or replace it. We cannot replace items that are scratched, have been broken (broken seal) or otherwise damaged. If the faulty item is out of stock, we will give you the option to wait until it arrives back in stock or receive a full refund.

Return Policy
Returns are accepted under the circumstances detailed below. In all cases please email to us so we can find a solution.

1. Item was lost or damaged during shipping
If an item is lost and you purchased insurance, we will begin an investigation with the shipper right away. If an item is damaged during shipping and you purchased insurance, NGDEV will repair or replace it promptly. We will need you to send back all the original packing materials so we can make a claim. Once we receive the damaged item(s), we will issue a replacement (if in stock) or refund (if not in stock).

2. Received incorrect product
Providing we receive the item back in the same condition as when it shipped initially, we will refund you the cost of return shipping the wrong item once it is received and ship out the correct item for free. We double-check everything before shipping and expect this to be a very, very rare situation.

3. Defective item
Once a problem is confirmed, we ask you to ship the defective item back to us. NGDEV will refund your return shipping costs. If the same item is out of stock, a full refund will be issued.

New Items
Factory sealed and/or new items that have been opened or used may only be exchanged if defective; returns are not accepted on these items.

All price are in EUR (EURO).

Shipping is done with Deutsche Post and DHL. We always ship registered and insured. Shipping starts at 5 EUR, see checkout for individual shipping costs of your order

If you require additional information on any topic covered here, please contact us here:

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